Return Policy

Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In its original packaging

To start a return, please contact us through our Contact Page with your order number and reason for return.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the item and packaging

We will assess the issue and offer a replacement or refund where applicable.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • Refunds will be issued to your original payment method
  • Processing time may take 5–10 business days, depending on your bank or payment provider

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item, please contact us via our Contact Page.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Shipping fees are non-refundable.

To start a return, you can contact us via our Contact Page. Please note that returns will be provided with a return label

Order Cancellations

Orders can be canceled or modified within 12 hours of purchase.
After this period, orders may already be processed and cannot be changed.

Non-Returnable Items

The following items cannot be returned:

  • Used items
  • Items not in original condition
  • Items returned without prior approval

Contact

For any questions regarding returns or refunds, please reach out via our Contact Page.
We aim to respond within 24 hours.